Refund policy

30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@iskibrands.com or log in to your customer account to submit a return request. If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Exchanges
The fastest way to get a different style or color is to return the item you have and, once the return is accepted, place a separate order for the new item.

Refunds
We’ll notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method, less any applicable return shipping fees. Please remember that your bank or credit card company may take additional time to process and post the refund.

For any return questions, contact us at info@iskibrands.com